HaloMods "Classic" Read-only Archive

Well, recently I sent my Xbox in for repairs. My powerbrick seemed to have shorted the system out. I received a box with detailed instructions. They said "Package your powerbrick with your Xbox." So I did, Assuming they would send me a a new Xbox with a powerbrick. Now it's 5 weeks later. I was excited I received a brand new Xbox 360 in the mail. But then I realize... No Powerbrick! I was furious. I called Tech Support, of course I got a perosn who barely speaks the English language. So we talk for a while, I give him my information. He says I have no existing information in the entire database, he tries to tell me I've never sent my Xbox in for repairs. I give him my old serial number, and new one. I sat on hold for 2 hours. Finally he comes back and tells me it's all cleared up. He says the powerbrick ships separately from the console. My summer time is running out and I am worried. When I first called he told me, that I had to buy a new one.

Hopefully it will be here on Thursday like he said.

I'm just worried. Has this happened to anyone else? I can't find anywhere to buy a powerbrick, and online they top $80. I just want to know if anyone experienced this before.

BTW, sorry if there lots of rambling, and spelling mistakes up there, It's 12:24am an I haven't gotten much sleep lately.

Thank you for reading

Lol. Take care of your xboxes people.

I actually had a great experience with Tech support recently.

I got an agent who wasn't outsourced whom I could understand perfectly. My Xbox was used, so it was registered to somebody else, and we quickly got the information updated. I was asking to send it in for repair when he said the warranty had expired for mine and he asked if I could provide proof of purchase from the reseller I got it from. I said I could and he put a brand new warranty on it and said the box would be at my house in 3-5 business days.

Usually though tech support experiences can be a hit or miss type of thing.

G.I.R. wrote:
Usually though tech support experiences can be a hit or miss type of thing.

A hit or Some where in rural India type of thing.

Thanks for completely non-related replies

HPDarkness1 wrote:Thanks for completely non-related replies

Well what do you want us to say?

I have had slight problems with the Power brick. So they sent me a new one, and told me to send in the old power brick in the package that the new one came in. it took awhile. but thats about it.

Thanks, That's the reply I was looking for. I just wanted to know if anyone experienced the same Powerbrick problem.

Armed Civilian wrote:

G.I.R. wrote:
Usually though tech support experiences can be a hit or miss type of thing.

A hit or Some where in rural India type of thing.

I lol'd. ;p

Sorry HP, I didn't mean to go too far off-topic; just trying to reassure you the Xbox Tech Support isn't always shitty.

I know it isn't always shit. I'm just a bit pissed off. You'd think they'd send you back a new console WITH the powerbrick. >_>