i dont know about you but i called and my xbox was a 1 month shelfer and it broke about 2 1/2 months after o bought it....thanks alot gears of war...so i called and they set up a free repair for me and i was on the phone for like 1 1/2 hours with the guy talkin bout halo and gears of war and he even told me that he has a modded xbox too and even sometimes checks this site out sometimes HA HA HA so maybe you got the descruntled employee
you should have told him
remember this conversation is monitored i want your last name now. if they refuse did you get a rep number when u started like i did cause then u can pick out the recording when you talk to the supervisor
XBOX Screams That Month Old Unit's 90-Day Warranty Is Expire
Wow, I physically couldn't read that. My eyes reverted to scanning the lines as though they were random glyphs.
Also, I don't see you lasting long here, telling the Staff to 'bite you'
Also, I don't see you lasting long here, telling the Staff to 'bite you'
For extremely cheap web hosting and domains, PM me. Includes excellent control panel software and instant activation!
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RaVNzCRoFT
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I actually just had my 360 brick on me, and I had to call into 1800-4MY-XBOX.
They have some automated service now that uses speech recognition. I have used such services before, and they have all worked remarkably well.
However, 'Sam' (Microsoft Sam, anyone?..) decided that my voice sucked the big one too much to recognize what I said.
"FREAKING GET ME A PERSON," was the last thing I said before it timed out and said, "Let me get someone else to help you with." ( -_- )
So I then got transfered over to Shinequa, or however the hell you spell black names (Sorry, but you people do spell names in a messed up fasion..), who could fluently talk Jive, while I can't even understand it.
So I finally got used to listening to her, and she took me through the steps of unplugging the 360, taking off the HDD, then plugging it back in and powering it on.
Still red lights, so she started a service request for me while she talked to me.
She asked my what I had plugged into the wall socket and I said, "I have my 360, receiver, and sub woofer all plugged into a power strip, although I only have the power strip plugged into the wall; there is nothing in the other outlet, so there is definitely enough electric current for that to power all three devices throughly."
(Which is entirely correct. I don't feel like listing it out, but trust me, there is DEFINITELY enough power there to power all three devices plus some.)
She then turns it around and says, "By plugging your 360 into a power strip, it voids the warranty."
I sat there for a second, and started to get really pissed off.
Luckily, either she was lying, or stupid (probably both), but she continued on with the repair claim.
So I tried to get onto a different subject so she didn't realize her error, when she asked when I had purchased the 360. I told her it was February 28th, because that's when my Live account renews.
"So since it's been under a year, my warranty should still be good."
"Actually, it's 90 days."
Now, I have worked at Circuit City for about 3/4 of a year, and have processed multiple claims about broken 360's, and every dimwit I have talked to at Xbox support, has always accepted the year warranty.
I was about to bust a nut, when she asks for my serial number. I tell her, and again, either in her error, or stupidity, she's all, "Looks like your console is actually still within warranty, so let's finish this claim."
I am now waiting for my little box to arrive to send my 360 in.
The weird thing is, it's been working fine for about a year, February to current, and yet it just now bricked.
Oh well, at least the warranty is extended from this little escapade.
They have some automated service now that uses speech recognition. I have used such services before, and they have all worked remarkably well.
However, 'Sam' (Microsoft Sam, anyone?..) decided that my voice sucked the big one too much to recognize what I said.
"FREAKING GET ME A PERSON," was the last thing I said before it timed out and said, "Let me get someone else to help you with." ( -_- )
So I then got transfered over to Shinequa, or however the hell you spell black names (Sorry, but you people do spell names in a messed up fasion..), who could fluently talk Jive, while I can't even understand it.
So I finally got used to listening to her, and she took me through the steps of unplugging the 360, taking off the HDD, then plugging it back in and powering it on.
Still red lights, so she started a service request for me while she talked to me.
She asked my what I had plugged into the wall socket and I said, "I have my 360, receiver, and sub woofer all plugged into a power strip, although I only have the power strip plugged into the wall; there is nothing in the other outlet, so there is definitely enough electric current for that to power all three devices throughly."
(Which is entirely correct. I don't feel like listing it out, but trust me, there is DEFINITELY enough power there to power all three devices plus some.)
She then turns it around and says, "By plugging your 360 into a power strip, it voids the warranty."
I sat there for a second, and started to get really pissed off.
Luckily, either she was lying, or stupid (probably both), but she continued on with the repair claim.
So I tried to get onto a different subject so she didn't realize her error, when she asked when I had purchased the 360. I told her it was February 28th, because that's when my Live account renews.
"So since it's been under a year, my warranty should still be good."
"Actually, it's 90 days."
Now, I have worked at Circuit City for about 3/4 of a year, and have processed multiple claims about broken 360's, and every dimwit I have talked to at Xbox support, has always accepted the year warranty.
I was about to bust a nut, when she asks for my serial number. I tell her, and again, either in her error, or stupidity, she's all, "Looks like your console is actually still within warranty, so let's finish this claim."
I am now waiting for my little box to arrive to send my 360 in.
The weird thing is, it's been working fine for about a year, February to current, and yet it just now bricked.
Oh well, at least the warranty is extended from this little escapade.
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fishface617
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Ketchup_Bomb
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No, the update was working great.
My Xbox would just freeze three times in a row, and then work on the fourth whenever it started up.
That's why I was on the phone with Xbox support in the first place, when the RLoD reared its ugly head.
I don't think it's the update, but I can't say for sure.
However, mine is almost a year old, so I bet it's much safer to buy a more recent 360 than a year old one.
So no worries Scotty.
My Xbox would just freeze three times in a row, and then work on the fourth whenever it started up.
That's why I was on the phone with Xbox support in the first place, when the RLoD reared its ugly head.
I don't think it's the update, but I can't say for sure.
However, mine is almost a year old, so I bet it's much safer to buy a more recent 360 than a year old one.
So no worries Scotty.